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How to download your marketable contact list

Your marketable contact list includes diners who have agreed to receive marketing from your venue. You can access it at any time, and it’s your best audience for sharing upcoming events, daily, weekly or monthly specials, new menus and more.

First Table brings new diners through your doors and captures their details along the way. The next step is up to you – stay in touch with these new fans and give them a reason to come back as full-paying customers.

How you download your list depends on where your venue is based.

Australia and New Zealand venues

Download your list of diners who’ve opted in to hear from you, so you can invite them back to enjoy events, specials and even new menus.

  1. Go to www.firsttable.com/manage.
  2. Log in to your First Table admin portal.
  3. In the menu on the left-hand side, click Marketing.
  4. Under Contactable Diners, you’ll see how many diners have opted in to hear from your venue.
  5. Click Download bookings with marketing permission given.
  6. A CSV file downloads to your computer. You can open it in Excel or Google Sheets, or upload it to your email marketing tool

marketing-download-AU-NZ

UK and Ireland venues

Watch this video for a tutorial on how to do this, or follow the step-by-step instructions below.

  1. Go to www.firsttable.com/manage.
  2. Log in to your First Table admin portal.
  3. In the menu on the left-hand side, click Reservations.

4. Scroll to the bottom of the page until you see the Download bookings with marketing permission given button.

5. Click the button, and a CSV file will download to your computer. You can open it in Excel or Google Sheets

Take a read of the blogs below to give you some inspiration on how to utilise these contacts:

Strategies for getting the most out of First Table’s marketing contacts

How to implement a winning email strategy at your restaurant

Ways to utilise the marketable contact database?