Can we receive reviews but not have them publicly published?

This is definitely an option. Once you log into your First Table account, you will have full access to view and read all of your reviews. This feature allows you to keep track of your feedback and experiences. However, it's important to note that these reviews will not be published publicly. This means that only you can see your reviews, ensuring your privacy while still providing you with the opportunity to reflect on your dining experiences. This private access can help you improve your future dining choices without the pressure of public scrutiny.

Before reaching a final decision, consider exploring the following blogs. They offer valuable insights and strategies that can assist you in effectively managing your online reputation and making the most of customer feedback:

Turning negative reviews into marketing opportunities

Turning customer complaints into your restaurant’s secret weapon

Strategic discounting: building loyalty and attracting new diners

How to encourage diners to leave more reviews