One of our goals at First Table is to get your venue seen and visited by lots of new people! We aim for you to have 75% of bookings made by first time diners and we have a few things in place to ensure that we achieve this:
- Guests can book more than once at your venue, but not twice in a row. Diners need to book a table elsewhere before they become eligible to book another table with you.
- We have the ability to limit bookings to 1 per account per 1 month, 2 months, 3 months etc. We do not set this up as a default but it is something we can enable for you at any time. Please get in touch today if you would like this added.
We ask diners when making a booking to tell us if they have dined at your venue previously (through First Table or as a full-price paying guest) so that we can keep track of how many first-time diners we are introducing to the venue.
We don't have the ability to stop diners from booking more than one table with you as this would just encourage them to create a new First Table account to circumvent the rule.
Our hope is that if they choose to visit more than once through our platform that they order different dishes from your menu and bring different friends along with them to enjoy your hospitality with them. Thus getting you more exposure to more diners.
Useful blogs:
Enhancing dining harmony: First Table’s strategy for managing diner etiquette
Mastering First Table diner: effective strategies for restaurants