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Introducing our new First Table help centre

Restaurants, marketing , 12 May 2025

Introducing our new First Table help centre

Managing your First Table listing just got easier.

We’re excited to unveil the new First Table help centre - a dedicated support hub designed specifically for our restaurant partners. Whether you're updating your venue details, refining your availability, or looking to boost bookings, the help centre offers the guidance you need, when you need it.

Available 24/7, the help centre is packed with step-by-step guides, FAQs, videos, and pro tips to help you get the most out of your partnership with First Table.

👉 Explore the help centre now

In this article:

 

Key features designed to support your success

Optimise your listing
Need to update your menu, upload new images, or adjust your opening hours? The help centre provides detailed instructions to help you manage your listing efficiently and keep it looking its best.

Maximise availability and boost bookings
Want to fill more tables during off-peak hours? Learn best practices for setting availability, managing allocations, and using strategic scheduling to drive more bookings and revenue.

Navigate diner behaviour with confidence
From repeated bookings to special requests, the help centre offers practical advice on managing common diner scenarios and delivering smooth, consistent service.

Streamline operations with the First Table portal
Access comprehensive 'how-to' guides to manage various features of your First Table listing, ensuring a seamless experience for both your team and diners.

Leverage marketing tools
Discover ways First Table acts as more than a restaurant discovery platform but a unique marketing tool to assist venues with online exposure.

Enhance team performance with training resources
Ensure your team understands the benefits of First Table with our training tools and resources, designed to align your staff with your restaurant's goals.

Manage reviews effectively
Learn how to read, respond to, and understand our review guidelines to maintain a positive online presence.

Understand reservation integrations
Find out which reservation systems First Table partners with and how seamless integration works for those without booking systems.

Explore Regular Table options
Not only can you receive off-peak bookings through First Table, but you can also get full-priced bookings throughout your normal service hours with Regular Table.

Smiling handsome waiter holding tablet and young pretty woman pointing on it in coffee shop

Track your performance and make smarter decisions

Understanding how your listing performs is essential for growth. That’s why the help centre includes a dedicated section on performance stats, helping you measure what’s working and identify where there’s room to improve.

You’ll learn how to:

  • Access real-time data on bookings, revenue, and diner behaviour

  • Spot trends across peak and off-peak periods

  • Use insights to refine your availability and improve results

Whether you're aiming to fill more early tables or improve repeat visits, the performance tools in your dashboard provide the clarity you need.

👉 Explore performance stats and reporting

 

Final thoughts

With the new First Table help centre, restaurant partners now have 24/7 access to the tools, tips, and insights needed to get the most from the platform. Whether you're updating your listing, fine-tuning availability, or reviewing performance data, it’s all at your fingertips in one central hub.
 
By making it easier to manage your presence and drive bookings, the help centre empowers your team to work smarter, deliver exceptional guest experiences, and boost your bottom line.
 
Want to learn more about how First Table helps drive revenue to offset your restaurant's fixed costs? Download our info pack below.